Overview:

PMC is a leading provider of business skills training and organizational development consulting services. This position provides critical support to enable the day-to-day administrative requirements for the company, including five key projects providing employment training to Inuit youth and persons with disabilities in Nunavut. The successful candidate will operate with limited supervision for routine work and will be able to identify when direction is required. Position is contract until March 31, 2018 with a strong possibility of subsequent full-time employment.

Nunavut Employment Training Projects

• Conduct outreach to confirm logistical arrangements for program delivery
• Order supplies needed and ship materials to appropriate locations
• Assist with financial processes (requesting, coding and processing invoices, processing credit card receipts and draft expense claims)
• Research Nunavut businesses in training communities and document employer contact information or any other relevant information for potential work experience placements
• Research Nunavut support services available to participants (including mental health supports, business development supports, employment supports)
• Overseeing printing of materials to ensure quality and accuracy
• Research and compile information relevant to training delivery
• Research potential sponsors of program components and provide relevant information
• Assist with program communications as needed
• Organize paper and electronic files for accountability and reporting
• Provide management support
• Participate and take notes in team meetings

General Administrative

• Data entry of workshop registrations as required into Customer Record Database
• Phone call and reception duties as required
• Courier and mailing services as required
• General office administrative work such as photocopying, various data entry into excel, CRM and word documents as well as filing

Public and In-House Workshops

• Ensure receipt of master participant manual two weeks in advance of session for public and in-house workshops
• Coordinate printing and delivery of participant manuals and other materials required for public and in-house workshops
• Liaise with facility providers, request room setup and A/V requirements, ensure required supplies are on hand; order catering requirements for audience size; ensure stock control on-site
• Prepare proposals under the guidance of the client service manager for in-house training using established template as required
• Enter new in-house leads in CRM database as required
• Maintain files of proposals and contracts as required

Skills Required

• Strong organization skills and attention to detail
• Customer service experience
• Ability to work with a team
• Strong oral and written English skills
• Medium skills with Microsoft Office software
• French and/or Inuktitut oral language skills are strong assets
• Bookkeeping/accounting experience an asset

Attributes:

• Positive, enthusiastic, personable
• Customer-oriented, enjoys dealing with people
• Willingness and aptitude to learn
• Confident
• Self-starter; able to work independently

Key Competencies:

• Client Service
• Communication
• Computer Proficiency
• Dealing with Difficult Situations
• Interpersonal Skills and Relationship Building
• Project Management
• Document Use and Writing Skills
• Working with Others
• Working independently